# Iron Gorilla Help Center

Customer and administrator help for setting up, operating, and troubleshooting Iron Gorilla.

## Categories

### Getting Started

Core concepts and first steps for new Iron Gorilla workspaces.

- [What Iron Gorilla does](https://help.irongorilla.ai/articles/what-iron-gorilla-does) - A plain-language overview of runtime governance and the parts of the platform.

### Organization And Users

Workspace setup, users, roles, and access boundaries.

- [Set up your organization](https://help.irongorilla.ai/articles/set-up-your-organization) - Configure the organization foundation before inviting teams and deploying agents.
- [Invite users and assign roles](https://help.irongorilla.ai/articles/invite-users-and-assign-roles) - Bring teammates into Iron Gorilla with appropriate access for their responsibilities.

### Agent Builder

Create, review, validate, and deploy governed agents.

- [Create your first agent](https://help.irongorilla.ai/articles/create-your-first-agent) - Use Agent Builder to turn a business request into a reviewable governed agent.
- [Review an agent before deploy](https://help.irongorilla.ai/articles/review-an-agent-before-deploy) - Check source, tools, policies, validation, and owner context before an agent goes live.

### Trust Profiles

Understand agent trust scores, drift signals, and human review.

- [Understand agent trust scores](https://help.irongorilla.ai/articles/understand-agent-trust-scores) - Read trust score signals and use them to decide how much autonomy an agent should have.
- [Handle an agent trust drop](https://help.irongorilla.ai/articles/handle-an-agent-trust-drop) - Respond when an agent drifts, loses trust, or starts requiring human review.

### Connectors And MCP

Connect tools and MCP servers without handing agents open-ended access.

- [Add a connector or MCP server](https://help.irongorilla.ai/articles/add-a-connector-or-mcp-server) - Register tools that agents can use while preserving ownership and scoped access.
- [Review connector health](https://help.irongorilla.ai/articles/review-connector-health) - Use connector status, tool registration, and diagnostics to keep agent tools reliable.

### LLM Proxy

Route model calls through a governed path with cost, trace, and policy context.

- [Configure model routing in LLM Proxy](https://help.irongorilla.ai/articles/configure-model-routing-in-llm-proxy) - Send model calls through a controlled path with provider, fallback, and policy context.
- [Read an LLM trace](https://help.irongorilla.ai/articles/read-an-llm-trace) - Understand provider, token, latency, cost, policy, and refusal details for a model call.

### Policy Builder

Turn business boundaries into controls that run where agents act.

- [Create a policy from plain language](https://help.irongorilla.ai/articles/create-a-policy-from-plain-language) - Start with a business boundary and turn it into a control the runtime can enforce.
- [Simulate a policy before launch](https://help.irongorilla.ai/articles/simulate-a-policy-before-launch) - Use sample actions to see exactly how a policy will behave before it affects live work.

### Operations Command Center

Manage approvals, blocked actions, exceptions, and audit context.

- [Review pending approvals](https://help.irongorilla.ai/articles/review-pending-approvals) - Decide held actions with the agent, policy, trust, and evidence in view.
- [Use the operations dashboard](https://help.irongorilla.ai/articles/use-the-operations-dashboard) - Find current risk, waiting approvals, blocked actions, and agent activity in one view.
- [Investigate blocked actions](https://help.irongorilla.ai/articles/investigate-blocked-actions) - Review why an action was stopped and decide whether policy, access, or agent behavior should change.

### Reporting

Preview, save, schedule, and export governance evidence.

- [Build an ad-hoc report](https://help.irongorilla.ai/articles/build-an-ad-hoc-report) - Preview a governance report for a scope, agent, template, and time window.
- [Schedule recurring reports](https://help.irongorilla.ai/articles/schedule-recurring-reports) - Create a cadence for governance reports that should arrive without manual work.
- [Export evidence as PDF, Markdown, or JSON](https://help.irongorilla.ai/articles/export-evidence-as-pdf-markdown-or-json) - Choose the right export format for people, AI workflows, or downstream systems.

### Troubleshooting

Common access, verification, and browser issues.

- [Troubleshoot login, Turnstile, and common access issues](https://help.irongorilla.ai/articles/troubleshoot-login-turnstile-and-common-access-issues) - Resolve common sign-in, verification, invite, and browser problems.

## Support

- Submit a ticket: https://help.irongorilla.ai/contact
- Main website: https://irongorilla.ai