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Understand agent trust scores

Read trust score signals and use them to decide how much autonomy an agent should have.

Updated June 19, 20264 min read

Trust is based on behavior

A trust score summarizes whether an agent has behaved consistently enough to earn less oversight. It is based on policy history, access patterns, approval outcomes, and recent behavior drift.

Iron Gorilla agent detail page showing trust score, drift signals, approvals, and recent activity.
Trust Profiles explain why an agent has earned autonomy and when it needs review.

What to look for

High trust means the agent has recent evidence of safe, expected behavior. Medium trust usually means the agent can keep working, but important actions may need review. Low trust means the agent needs close inspection before it receives more autonomy.

The trend often matters more than the raw number. A sudden trust drop should prompt review even if the score is not yet in the lowest band; see Handle an agent trust drop for the next step.

Trust ProfilesHandle an agent trust drop

Respond when an agent drifts, loses trust, or starts requiring human review.

Operations Command CenterReview pending approvals

Decide held actions with the agent, policy, trust, and evidence in view.

Operations Command CenterInvestigate blocked actions

Review why an action was stopped and decide whether policy, access, or agent behavior should change.

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