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Handle an agent trust drop

Respond when an agent drifts, loses trust, or starts requiring human review.

Updated June 19, 20265 min read

Treat drift as a review prompt

A trust drop does not always mean the agent is broken. It means recent behavior no longer matches the expected pattern closely enough for the same level of autonomy.

Iron Gorilla agent detail page showing trust score, drift signals, approvals, and recent activity.
Trust Profiles explain why an agent has earned autonomy and when it needs review.

Reviewing the trust change

Start in the agent profile and review the event that changed the score. Pay attention to whether the action used a new tool, destination, scope, amount, or data class.

If related approvals are waiting, review them before restoring autonomy. Tighten policy or connector scope when the action should not repeat, and approve only when the evidence supports the action.

Trust ProfilesUnderstand agent trust scores

Read trust score signals and use them to decide how much autonomy an agent should have.

Operations Command CenterReview pending approvals

Decide held actions with the agent, policy, trust, and evidence in view.

Operations Command CenterInvestigate blocked actions

Review why an action was stopped and decide whether policy, access, or agent behavior should change.

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